Privacy Policy

When you contact us through our website, enquiry form, email, or WhatsApp, we may collect the following information: • Full name and company name • Email address and phone number • Project details and requirements you share with us • IP address and browser information (collected automatically via server logs) • Any files or documents you voluntarily share with us We do not collect any sensitive personal data such as financial account information, government ID numbers, or health-related data.

We use the information you provide solely for legitimate business purposes, including: • Responding to your enquiries and project requests • Preparing and sending proposals, quotes, and project documentation • Communicating project updates, milestones, and deliverables • Sending relevant updates about our services (only with your consent) • Improving our website and services based on usage patterns • Complying with applicable legal obligations We will never sell, rent, or trade your personal information to any third party for marketing purposes.

Your data is stored securely using industry-standard practices: • All data transmitted through our website is protected by SSL/TLS encryption • Client project files and communications are stored on secure, access-controlled systems • We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law • Access to personal data is restricted to authorised Higgsera team members on a need-to-know basis While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage you to contact us with any security concerns.

We do not sell or share your personal information with third parties except in the following limited circumstances: • Service providers: We may share information with trusted third-party tools (e.g., email platforms, project management software) strictly to operate our business. These providers are bound by their own privacy policies. • Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority. • Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy.

Our website may use cookies and similar tracking technologies to: • Remember your preferences and improve your browsing experience • Analyse website traffic and usage patterns (via tools like Google Analytics) • Understand which pages and content are most useful to our visitors You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our website. We do not use cookies to serve targeted advertising.

Depending on your location, you may have the following rights regarding your personal data: • Right to Access: Request a copy of the personal data we hold about you • Right to Rectification: Request correction of inaccurate or incomplete data • Right to Erasure: Request deletion of your personal data (subject to legal obligations) • Right to Restrict Processing: Request that we limit how we use your data • Right to Data Portability: Receive your data in a structured, machine-readable format • Right to Object: Object to processing of your data for certain purposes To exercise any of these rights, please contact us at business@higgsera.com. We will respond within 30 days.

Our website may contain links to third-party websites, including client portfolio projects and social media platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: Email: business@higgsera.com Phone: +91 76578 63249 Address: Sector 83, IT City Mohali, Punjab, India We are committed to resolving any privacy concerns promptly and transparently.